Warehouse Associate

Ashland, VA

Full Time

Entry Level

Fast. Accurate. Mission-Critical.
QRFS is a fast-growing eCommerce company in the fire protection and life safety industry. We don’t sell fun stuff—we sell parts that people need now to pass inspections, fix failures, and keep buildings safe. When something goes wrong, our customers are under pressure. Our job is to deliver—fast and flawlessly.
That makes the warehouse a mission-critical function.
As a Warehouse Operations Associate, you are directly responsible for getting the right product to the right customer, on time, every time. This is a hands-on, high-ownership role for someone who takes pride in precision, speed, and execution under pressure.
This is not a “stand around and wait” warehouse job. You own outcomes.

Mission
Ensure every customer order ships accurately and on time by executing fast, disciplined warehouse operations.

What You’ll Own
Order Fulfillment (Pick, Pack, Ship)

Pick and pack customer orders with zero-error accuracy.
Stage and ship orders to meet daily carrier cutoffs.
Resolve order issues quickly to meet service standards.
Track and report shipping discrepancies and cost variances.
Success Measure: 100% of in-stock orders placed by 4:00 PM ship same day.

Receiving & Restocking

Receive all inbound shipments and returns within 24 hours.
Identify and report damages or discrepancies immediately.
Put inventory away correctly—right location, right quantity.
Keep receiving areas organized and ready at all times.
Success Measure: All inbound shipments and returns stocked within 24 hours.

Packing Material Management

Keep packing stations fully stocked and organized.
Forecast and submit packing supply orders twice per month.
Balance cost control with operational readiness.
Success Measure: Supplies ordered on time and within budget, with no stockouts.

Warehouse & Facility Readiness

Open and close the warehouse daily (security, safety, mail).
Maintain a clean, organized warehouse—no clutter, no excuses.
Handle light maintenance and organization tasks as needed.
Monitor office supply needs and communicate reorders.
Success Measure: Weekly facility walkthroughs completed and logged.

How Success Is Measured

Same-Day Fulfillment Rate: % of in-stock orders shipped same day
Order Accuracy Rate: % of orders shipped without error
Shipping Cost Coverage: Shipping cost vs. customer shipping revenue

What We’re Looking For
We’re looking for someone who:

Takes ownership and finishes what they start
Works fast without sacrificing accuracy
Thrives on busy days and tight deadlines
Notices details others miss
Solves problems instead of waiting for instructions
Works well with others and communicates clearly
Treats cleanliness, safety, and organization as non-negotiable

Warehouse experience helps—but hustle, judgment, and accountability matter more.

What We Offer

Competitive pay
Medical, dental, and vision insurance
401(k) with company match
14 days PTO + 6 federal holidays + day after Thanksgiving
A supportive, team-first culture
Real responsibility and room to grow
Plato, our office dog (morale matters)

We use Topgrading to hire high performers who want to be great at what they do.

Ready to Get After It?
If you take pride in fast, flawless execution—and you want your work to actually matter—we want to hear from you. Apply now and help us ship with purpose.

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You have multiple important tasks due today. How do you handle this?*

You are in the warehouse, and you have three items to pack in one box. The first item’s dimensions are 2x2x1 (LxWxH), the second item’s dimensions are 6x6x2 (LxWxH), and the third item’s dimensions are 13x1x1 (LxWxH). What is the smallest box these three items will fit into? Assume NO bending, folding, etc.*

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Warehouse Associate

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