QRFS

Warehouse Associate

Ashland, VA
Full Time
Entry Level
Position Overview:
We are seeking a detail-oriented and reliable Full-Time Warehouse Associate to join our team. This role is perfect for someone who enjoys hands-on work, takes pride in precision, and excels at keeping all things organized. This role, in collaboration with team members, is responsible for ensuring that all outbound and inbound shipments are handled efficiently, inventory is well-maintained, and the warehouse remains structured and safe.

We are looking for an “A Player” who takes ownership of their work, thrives in a fast-paced warehouse environment, and is committed to accuracy, efficiency, and problem-solving to ensure seamless order fulfillment and inventory management.

About Us:
Our mission is to keep people safe and buildings compliant through innovative fire protection and life safety solutions. By transforming building safety into a competitive advantage, we partner with organizations to simplify and reimagine how buildings survive and thrive. We aim to disrupt the fire protection industry.
 
Key Responsibilities
  1. Order Fulfillment (Pick/Pack/Ship)
    • Accurately pick, pack, and ship orders while ensuring proper packaging for different product types.
    • Generate and apply shipping labels, ensuring accuracy in recipient details, shipping speed, and necessary documentation.
    • Process shipping claims from submission to resolution when necessary.
    • Success Measure: 99.5% order accuracy; all orders received before 4 PM ship same day.
  2. Resource Management
    • Maintain inventory of packing materials and request replenishments bi-monthly.
    • Ensure order fulfillment equipment (scanners, scales, printers, etc.) is functioning properly.
    • Troubleshoot and report software or hardware issues to the appropriate support teams.
    • Success Measure: No order delays due to lack of resources or technology.
  3. Carrier Pickup Coordination
    • Work with carriers to ensure scheduled pickups are completed.
    • Troubleshoot and resolve pickup issues, coordinating same-day solutions when necessary.
    • Success Measure: No shipping delays due to carrier-related issues.
  4. Receiving and Returns (Inbound Processing)
    • Verify incoming shipments against purchase orders or sales orders.
    • Inspect materials, enter inventory into the system, and ensure proper storage.
    • Process vendor and customer returns, maintaining accurate inventory levels.
    • Success Measure: Process all inbound shipments within 24 hours.
  5. Inventory Management
    • Maintain organized and clearly labeled inventory locations.
    • Support weekly cycle counting and the annual inventory count.
    • Investigate and resolve inventory discrepancies with an understanding of financial impact.
    • Success Measure: Maintain an inventory accuracy rate of at least 95%.
  6. Warehouse Maintenance
    • Ensure warehouse cleanliness, safety compliance, and proper waste management.
    • Coordinate building maintenance and system repairs as needed.
    • Conduct monthly or quarterly safety checks.
    • Success Measure: Fully operational warehouse with a clean and safe environment.
Key Challenges
  • Meeting tight shipping deadlines while maintaining high accuracy.
  • Adapting to unexpected carrier or inventory issues and implementing solutions in real-time.
  • Keeping inventory well-organized and accurately tracked in a busy environment.
Qualifications
Required Skills & Experience:
  • Strong attention to detail and organizational skills.
  • Ability to lift up to 50 lbs and stand for extended periods.
  • Basic computer skills and comfort with order fulfillment software.
  • Ability to problem-solve and adapt in a fast-paced environment.
  • Reliable transportation to our Ashland, Virginia warehouse.
Preferred Skills:
  • Previous warehouse, logistics, or shipping experience.
  • Familiarity with or interest in learning Microsoft Excel.
  • Familiarity with shipping or inventory management software.
  • Experience operating warehouse equipment such as pallet jacks or hand trucks.
Core Competencies:
  • Analytical Problem Solving: Identifying order discrepancies and troubleshooting carrier issues.
  • Attention to Detail: Ensuring accuracy in shipping, receiving, and inventory management.
  • Resilience: Handling unexpected warehouse challenges with a problem-solving mindset.
  • Teamwork: Collaborating effectively with team members to maintain efficiency.
  • Efficiency: Structuring tasks to meet deadlines without sacrificing quality.
What We Offer
  • Healthcare Benefits: Options for medical, dental, and vision coverage.
  • 401K with Company Matching: Helping you plan for your future.
  • Paid Time Off: 14 days PTO, plus 6 Federal Holidays and the Day After Thanksgiving.
  • Supportive Team Environment: Join a collaborative and engaging culture with regular team outings like putt-putt golfing, chili cookoffs, escape rooms, bonfires, cookie competitions, and baseball games.
  • Office Dog: Plato, our office dog, is always ready to play when you need a break.
  • Growth Opportunities: Professional development and the chance to make a tangible impact on the fire protection industry.
We use the TopGrading methodology to ensure we hire and retain high-performing individuals aligned with our values and goals.
Ready to lead and grow with us?
If you're a detail-oriented, proactive team player who takes pride in getting things done right, we'd love to hear from you! Apply today and join a company revolutionizing fire protection and building safety
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